Monday, March 31, 2008

400,000 Users at Online Personal Finance Startups [NetBanker] [The Banktastic IT & Security Feed]

In a Feb. 11 BusinessWeek Online feature (here), reporter John Tozzi listed the self-reported user bases at seven new entrants in online personal finance. The roundup led with an anecdote about Wesabe CEO Jason Knight answering phone calls from users (see inset).

The seven companies listed below are only a subset of the online personal finance space. The list does not include users at Quicken Online, Yodlee, Mvelopes, and another two dozen smaller players. Nor does it include users at financial institutions that support online personal financial management such as Bank of America, Wells Fargo, Key Bank, River City Bank and others.

Company   Users Traffic Mint* 135,000 150,000 Wesabe* 100,000 41,000 Buxfer*   80,000   9,200 Geezeo   20,000 14,000 NetWorthIQ   13,000 11,000 BillMonk   10,000   1,000 Expensr* Five figures   1,700 Total 370,000 230,000

Sources: Users per BusinessWeek Online, Feb 2008, figures are reported by the companies and may include inactive users; Traffic: Compete, Inc, estimated unique visitors for January 2008

*Will be presenting at our FINOVATE Startup conference April 29, 2008

For more information:

  • Previous NetBanker coverage here
  • Online Banking Report #131/132: Personal Finance Features for Online Banking
  • Online Banking Report #142/143: Social Personal Finance

Bernanke Comes Down from the Ivory Tower


Let's call a spade a spade, and an ace Ben Bernanke? Well, even Jim Cramer has to admit, Ben knows something more now than he did when TheStreet.com's main man tore him a new one. The Federal Reserve action today was significant, and more so in the implications of the effort than in the action itself.

(Stocks in this article: NYSE: WMT, NYSE: JCP, NYSE: M, NYSE: TIF, NYSE: SKS, NYSE: DKS, Nasdaq: GIGM, NYSE: AET, NYSE: SSI, Nasdaq: SWSI, NYSE: KR, Nasdaq: GOOG, NYSE: MCO, NYSE: RHD, NYSE: TXN, NYSE: WLP, AMEX: SPY, AMEX: DIA, Nasdaq: QQQQ, AMEX: SDS, AMEX: DOG, AMEX: QLD)
Kudos to the Fed!

In essence, what the Fed appears to have done through today's action is to become a more significant lender of last resort for the mortgage and other tight credit markets. Primary dealers were until this point still wary of investment in troubled credit markets. The Fed has effectively said, "we got your back" to the dealers, "no, really we do."

What's more enthusing about the whole arrangement is that it's clear the world's central banks are working hand-in-hand with the private sector in finding and also in refining effective resolution to credit market strife. Kudos to Ben Bernanke for thinking outside the box and coming out of the ivory tower. He's reached out to the so called real world. Jim Cramer's criticism, that "they know nothing," regarding the Fed's grasp of real world economics, no longer holds water. Let's give credit where credit is due. The beautiful, creative, dynamic human mind is problem solving and finding new ways to cure new economic illness. What's more, the Fed and its challenged Chief look to have been working tirelessly and aggressively and are due recognition for that effort alone.

ICSC-UBS Same-Store Sales

Weekly same store sales moved only 1.6% higher in the week ended March 8th. This defied recent improvement of trend, and compared to the prior week growth rate of 2.1%. Retail sales are due on Thursday, and this result has no bearing on our expectation of decent data, on a relative basis, from the report.
Department stores like Macy's (NYSE: M) and JC Penney (NYSE: JCP) continue to bear the brunt of the pain in retail, stuck between discount and high end. The one stop shop middle class model is not built for the current economic environment. The rich will continue to buy jewelry and designer goods from Tiffany's (NYSE: TIF) and Saks (NYSE: SKS) at tagged prices (do they even tag in these shops?), while more of the lower middle class will migrate to the Wal-Marts (NYSE: WMT) of the world.

International Trade January

January's International Trade Report showed the deficit actually narrowed, versus expectations for a widening on tough oil imports. Both exports and imports rose, thanks to rising prices. The reason the deficit narrowed is logical to us, and ugly for that matter. Domestic demand is on the decline my friends, while global demand remains solid. That's not a good thing, and this report offers no positive news as a result. You're just lucky it was muted by the Fed's pre-market action. Plus, it's not directly clear to the masses that a deficit narrowing in today's environment is bad news. In fact, I bet at least five Congressmen were quoted today naively taking credit for it.
You can support "The Greek" by supporting our advertisers. Thank you. (disclosure)

Thai police seize endangered species in market raid

Thai wildlife police have arrested two vendors and seized more than 200 rare animals including endangered tortoises during a raid at Bangkok's popular weekend market, police said Sunday. "Police are taking the suppression of endangered species smuggling
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Daily Market Wrap - Market Survives Bear Scare

Enjoy the newest facet of our service, the daily video market wrap.


As always, the opinions expressed within the videos do not necessarily coincide with the opinion of The Greek. You can support "The Greek" by supporting our advertisers. Thank you. (disclosure)

nationwide virtual credit union [True Story - Home] [The Banktastic Credit Union Feed]

Have you seen the news about the new nationwide virtual credit union forming for the National Association of Realtors? The credit union is the Realtors Federal Credit Union and they actually mention that they are a nationwide virtual credit union in their CEO job posting. I love the profile listed on the job listing: "REALTORS® Federal Credit Union (in organization) will strive to meet the personal and business financial services needs of its membership. The credit union will be an organization that recognizes the unique savings and credit needs of self-employed executives in the real estate profession. REALTORS® Federal Credit Union (in organization) promises to deliver a diverse product mix, underwriting a criterion that is realtor friendly. They are taking into account the limitless geographical boundaries and working hours of its membership, and will be fully functional, allowing their membership access from anywhere in the country, twenty-four hours a day, seven days a week. Attractive rates and lower fees will appeal to realtors throughout the management and work with the National Association of Realtors (NAR) to ensure they are in tune with realtors' needs. This credit union will forge new strategic relationships that will advance the competitive opportunities of NAR members."

Think about what they have here:
  • A clear sense of community
  • Ability to tailor product offerings to their members that are relevant to how they conduct their professional lives
  • Understanding of the challenges facing a realtor in mixing their personal and professional lives as it relates to finance

This new credit union has a tremendous opportunity in front of them. Was virtually chatting about this credit union with my friend George Hofheimer at Filene and we thought, what about Google CU or Apple CU? George offered this insight, "It comes down to the question of what do people consider community today? In the past it was definitely employer-employee. It's always been hometown. The future may include what do I consume/where do I socialize."

Gets you thinking, doesn't it?

Decaying brands, and implications for Banks [The Bankwatch] [The Banktastic FI Feed]


Just came across Umair’s blog today and wanted to reference it. He is beginning a discussion on corporate DNA and branding. Quite fascinating …. the decaying brands he isolates are Microsoft [tried to control the product standards], and Starbucks [tried to control the value chain].

Umair Haque
Google and Myspace are perhaps the most obvious; Craigslist and Wikipedia the most radical; and Zara perhaps the least well understood. What all of these players have in common is that, as embryonic revolutionaries growing up in an era of turbulence, they’ve developed radically different DNA.

So of course, I am thinking about how this conversation can be carried over to Banks.

Fed Puts Out Bear Stearns Fire


The trading plague that fell upon Bear Stearns (NYSE: BSC) nearly killed it this morning before JP Morgan and the NY Fed showed up with penicillin.

(Stocks in article: NYSE: BSC, NYSE: JPM, Nasdaq: MSFT, Nasdaq: YHOO, NYSE: ANN, Nasdaq: ZUMZ, NYSE: DNA, Nasdaq: PSUN, Nasdaq: SIGM, NYSE: LLY, NYSE: LIZ, AMEX: SPY, AMEX: DIA, Nasdaq: QQQQ, AMEX: QLD, AMEX: SDS, AMEX: DOG, NYSE: LEH, NYSE: MER, NYSE: C, NYSE: GS, NYSE: C, NYSE: MS)
The entire group of investment banks sold off in sympathy to Bear's 30+% drop. Lehman Brothers (NYSE: LEH) fell off about 9%, Morgan Stanley (NYSE: MS) slipped 5%, Goldman Sachs (NYSE: GS) fell 4%, JP Morgan Chase fell 4%, Merrill (NYSE: MER) slipped 3%, Citigroup (NYSE: C) 3%. Bear is down 34% at this hour. The Greek knows a strong mutual fund manager over there and a hedge fund manager, and I hope for the best for those two.

We can look at the current situation in two separate manners. We could ignore the emotional extreme high and low patterns of human behavior, and say the world is coming to an end. However! I recall not too long ago when the same headless chickens gaining airtime today on CNBC and selling the market to bare bottom lows, were claiming sellers were just "lemmings."
Let's keep a level head shall we? The market typically corrects every 3 or 4 years on average, over the last 100 or so years. Recession is a normal happening. The same greed that drives market bubbles has changed its form to that of fear, driving panic today. The business news is gaining headline, front-page status, so we are likely getting close to crescendo.
Geopolitical Event Will Bring the Real Crescendo
However, I do not sense the bottom yet. That famed "crescendo" is not here yet. We suspect it will come with a geopolitical event. This bull-crap developing in South America will evolve into a war that draws the continent into conflict, if Chavez is not stamped out soon. Colombia has effectively sealed alliance between Ecuador and Venezuela now against it. Even so, the American backed nation still holds overwhelming advantage. But, it's a powder keg surrounded by flint. Colombia is not one united nation you see, but one diseased by an internal enemy as well. Chavez will seize upon the first opportunity he gets; he'll wait until the United States is busy elsewhere. In the meantime, he'll continue to support Colombian rebels every way he can.
In the Middle East, Iran is trembling. Israel is starving Gaza, weakening it. Why? To force Hamas out of power, maybe. But, the strategic oil reserve is full. Bush wants to fill it further. Why? Think about why Bush wants to fill the reserve further, when flooding the market with oil now would help ease economic stresses. We expect Israel, with the aid and cover of U.S. forces, will bomb Iran in the next few months. That's your crescendo sell-off catalyst. That's when commodities spike.
Do they top on that day though? That depends on what Russia has planned and what China decides upon when its energy partner is enveloped in war. Heavy handed fists hold power in Russia and in the United States. Unfortunately, open hands are needed now more than ever.
Bear Stearns & the Fed Rescue
Thank God for the Federal Reserve. If the Fed were abolished like Ron Paul and Jim Rogers have openly called for, the U.S. economy would now be well on its way to a depression similar to that of 1929. Without the liquidity it's offering that is admittedly weakening the value of the dollar, we would be in depression already. Would you prefer that?
If nobody wanted to trade with Bear Stearns today, and the Fed was not there to secure liquidity, Lehman Brothers (NYSE: LEH) would be next, and then the entire financial system would freeze up. The stock market would have crashed and the economy would have fallen. Americans have their wealth tied up in pension funds, IRAs and 401K savings plans invested in capitalizing American companies. When confidence in those shares falls apart, America falls apart. Thank God for the Fed and a pat on the back is offered to Ben Bernanke today from The Greek. We have an obligation to preserve the market, because preserving it, preserves America as well.
Economic Data & Analysis
Consumer Price Index
February's Headline and Core CPI showed no change from January, offering good news to the market that was expecting increases of 0.3% and 0.2%, respectively. Futures immediately showed hope for market inflection, but then the Bear news broke.
Inflation was nowhere to be found in today's report, kind of. Not in energy prices anyway. Not in gasoline?!? Gasoline impacted the index in our favor (through the measuring date) by 2.0%. Just about everybody who drives or reads an occasional newspaper knows gasoline prices have risen and that this factor will stab us in the back next month. So, it's hard to gain too much conviction to go long from a report you know will be significantly different when reported next time around. Still, the market wanted to go long on it this morning, and our own headline for this article was set to read, something like "Watch Out this Afternoon." It was a trading play mistaken for a bear market turn. So, it was fitting that it was a bear, Bear Stearns, that killed it.
University of Michigan Consumer Sentiment
The preliminary March report showed confidence at 70.5, versus expectation for 69.5. However, I bet if you measured it this morning, it would stumble somewhere south of 60! When is Saint Patties Day, I need a drink already.
Thank you. (disclosure)

When is the right time to sell online? [The Better Banking Blog] [The Banktastic IT & Security Feed]

Community First Credit Union has launched a user-generated content website on the back of its sponsorship of the Central Coast Mariners football club.

Visitors can upload a video of their best football juggling effort, and other users can then vote for the best entry. The credit union is offering prizes for the most popular videos including club memberships, signed jerseys and gift vouchers for sporting goods.

So far only a handful of people have uploaded videos, but page views are healthy, with the competition open until April 30.

The site is similar to NAB's kick-to-kick campaign which also encouraged site visitors to upload videos, in this case of their children having a kick of the footy in their backyard. The campaign was designed to leverage NAB's sponsorship of AFL.

Speaking at December's Interactive Marketing forum, Monty Hamilton, direct portfolio manager of retail, brand & sponsorships at NAB revealed the kick-to-kick site campaign generated 110,000 unique visitors, with 340,000 page views. More than 500 videos were uploaded over a two month period and some 170,000 votes lodged.

Hamilton says the bank recognised the need to deliver a collaborative environment, one which saw it deliver a platform rather than act as a content provider.

But while traffic may have been good, Hamilton was less convinced on the need to use the site as a sales channel.

"We didn't throw big advertising dollars at this and when you think about it what's the point of that?...We're not going to sell credit cards directly through this site, we're not going to sell home loans and you-beut high interest savings accounts. What we're doing is just getting our brand out there."

Community First is taking a slightly different tack, leveraging its sponsorship to launch a Mariners branded Visa card. Visitors to the site can pre-register their interest in the product. The credit union is also using the site to cross-sell its children's savings account products.

Time will tell if the strategy is effective, but what do you think? Should sponsorship sites be used to directly sell products? Is creating "consideration" of your brand enough, or should marketers directly leverage online branding to drive online applications and sales?

Update 26 February
Nielsen Online has just released some really interesting stats on consumer generated media - a survey of over 4,000 online consumers in Australia & New Zealand has revealed 84 per cent use Web 2.0 platforms for sharing content such as photos, links and video. Around 78 per cent download and stream audio and video content and 69 per cent (76 per cent of New Zealanders) are creating content in the form of uploading video and music. Staggering figures.

Bail set for two of three suspects in beating death of family's goose

Judge Nancy Perez set bail this morning at $8,000 and ordered house arrest for a teary-eyed 18-year-old accused of beating a goose to death with two friends.

Anthony Karney's lawyer said he is a student at Palm Beach Community College and works
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Stamp out domestic violence

Violence against women in the family ? domestic violence ? is a fundamental violation of human rights. It is a pervasive, daily reality for women living in every country across the globe. Its impact is devastating on women, their lives, their health, thei
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400,000 Users at Online Personal Finance Startups [NetBanker] [The Banktastic FI Feed]

In a Feb. 11 BusinessWeek Online feature (here), reporter John Tozzi listed the self-reported user bases at seven new entrants in online personal finance. The roundup led with an anecdote about Wesabe CEO Jason Knight answering phone calls from users (see inset).

The seven companies listed below are only a subset of the online personal finance space. The list does not include users at Quicken Online, Yodlee, Mvelopes, and another two dozen smaller players. Nor does it include users at financial institutions that support online personal financial management such as Bank of America, Wells Fargo, Key Bank, River City Bank and others.

Company   Users Traffic Mint* 135,000 150,000 Wesabe* 100,000 41,000 Buxfer*   80,000   9,200 Geezeo   20,000 14,000 NetWorthIQ   13,000 11,000 BillMonk   10,000   1,000 Expensr* Five figures   1,700 Total 370,000 230,000

Sources: Users per BusinessWeek Online, Feb 2008, figures are reported by the companies and may include inactive users; Traffic: Compete, Inc, estimated unique visitors for January 2008

*Will be presenting at our FINOVATE Startup conference April 29, 2008

For more information:

  • Previous NetBanker coverage here
  • Online Banking Report #131/132: Personal Finance Features for Online Banking
  • Online Banking Report #142/143: Social Personal Finance